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What is Utilization Review (UR)?

UR reviews treatment requests by the treating physician determines [...]

What is Utilization Review (UR)?Sylvia Robinson2021-10-13T19:55:07+00:00

Do we pay for medical treatment during the delay process?

Yes, up to $10,000 subject to utilization review until [...]

Do we pay for medical treatment during the delay process?Sylvia Robinson2021-10-13T19:54:33+00:00

Why do I have to use my sick time when I attend medical appointments?

TD benefits are paid when your treating physician indicates [...]

Why do I have to use my sick time when I attend medical appointments?Sylvia Robinson2021-10-13T19:54:11+00:00

Does workers’ compensation pay for time off to attend appointments?

No. Workers’ compensation only covers time off when a [...]

Does workers’ compensation pay for time off to attend appointments?Sylvia Robinson2021-10-13T19:53:45+00:00

If we have an injured employee working modified duty and they are complaining the modified work is increasing their symptoms, what should we do?

They need to get back into their doctor’s office [...]

If we have an injured employee working modified duty and they are complaining the modified work is increasing their symptoms, what should we do?Sylvia Robinson2021-10-13T19:53:16+00:00

We had an injured employee bring in a bill from his workers’ comp doctor advising him that he owes the difference of what workers’ comp paid and what was billed. What should I tell this employee?

Tell the employee to call the JPIA, providers are [...]

We had an injured employee bring in a bill from his workers’ comp doctor advising him that he owes the difference of what workers’ comp paid and what was billed. What should I tell this employee?Sylvia Robinson2021-10-13T19:52:44+00:00

How are prescriptions paid?

Medications for work injuries should be billed through MyMatrixx.  [...]

How are prescriptions paid?Sylvia Robinson2021-10-13T19:52:20+00:00
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